At Kenia’s Pet Shop, we strive to provide a secure, seamless, and reliable shopping experience for all our customers. This Payment Policy outlines the accepted payment methods, billing practices, and security measures implemented on our store.

    Accepted Payment Methods

    To ensure maximum security and convenience, all payments on our website are securely processed through Stripe, one of the world’s leading and most trusted payment gateways. Through Stripe, we accept the following major credit and debit cards:

    • Visa
    • Mastercard
    • American Express
    • Discover
    • Diners Club
    • JCB

    We also accept popular digital wallets integrated via Stripe, including Apple Pay and Google Pay, for a faster checkout experience.

    Secure Transaction and SSL Encryption

    Your financial security is our top priority. Our website utilizes Secure Sockets Layer (SSL) encryption technology to protect your personal and payment details.

    • All credit card information is encrypted during transmission and sent directly to Stripe’s secure servers.
    • Kenia’s Pet Shop does not store, collect, or have access to your full credit card number or CVV.

    Billing & Order Authorization

    When you place an order on https://keniaspetshop.com/, your payment method will be authorized and charged immediately.

    • Total Price: The total price displayed at checkout includes the product cost and applicable shipping fees ($5.99 for orders under $100, or Free Shipping for orders of $100 and above).
    • There are no hidden fees or unexpected charges. All prices are listed and charged in US Dollars (USD).

    Sales Tax

    Applicable sales tax will be calculated and displayed at checkout, based on local state tax laws for the delivery address provided (including Florida sales tax for local orders).

    Payment Verification & Fraud Prevention

    To prevent unauthorized transactions and potential fraud, all orders may be subject to verification. In case of any discrepancies or flagged accounts, we reserve the right to cancel the transaction and refund the money to the original payment method for security reasons.

    Contact Our Billing Support

    If you have any questions, encounter a billing error, or experience any issues during the checkout process, please contact us immediately:

    • Email: support@keniaspetshop.com
    • Phone: +1 305-694-1931
    • Address: 900 E 25th St, Hialeah, FL 33013, United States