Effective Date: July 21, 2026

    At Kenia’s Pet Shop (accessible at https://keniaspetshop.com/), the privacy of our visitors and customers is of utmost importance to us. This Privacy Policy document outlines the types of personal information that is received and collected by Kenia’s Pet Shop and how it is used.

    1. Information We Collect

    When you visit our website or make a purchase, we collect certain information to improve your shopping experience and fulfill your orders:

    • Personal Information: When you make a purchase, we collect your name, billing address, shipping address, email address, and phone number.
    • Payment Information: We use Stripe to process payments safely. We do not store your complete credit card information on our servers. Stripe securely handles your payment data.
    • Device and Usage Information: We automatically collect certain information about your device, including your IP address, browser type, referring pages, and interaction with our website using cookies.

    2. How We Use Your Information

    We use the collected information for various purposes, including:

    • To process and fulfill your orders, including shipping and providing order confirmations.
    • To communicate with you regarding your order, returns, or customer support inquiries.
    • To screen our orders for potential risk or fraud.
    • To improve and optimize our website for a better user experience.

    3. Sharing Your Personal Information

    We do not sell, trade, or rent your personal identification information to others. We only share your Personal Information with trusted third parties to help us provide our services:

    • Payment Processors: We share necessary details with Stripe to process your payments securely.
    • Shipping Providers: We share your name and address with postal and courier services to deliver your products.
    • Legal Compliance: We may share your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

    4. Cookies

    Our website uses “cookies” to enhance your experience, analyze site traffic, and keep track of your shopping cart. You can choose to disable cookies through your individual browser options; however, doing so may affect the functionality of certain parts of our website.

    5. Data Retention

    When you place an order through our store, we will maintain your Order Information for our records unless and until you ask us to delete this information.

    6. Your Rights

    If you are a resident of certain territories (such as California under CCPA), you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the contact information below.

    7. Changes to This Policy

    We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

    8. Contact Us

    For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:

    • Email: support@keniaspetshop.com
    • Phone: +1 305-694-1931
    • Address: 900 E 25th St, Hialeah, FL 33013, United States